Returns & Exchanges
At PSE, we stand by the quality of our sports gear and offer a 30-day window for returns and exchanges on all unused equipment in its original packaging. We are committed to ensuring you have the right tools to elevate your performance, providing a seamless process for any necessary adjustments.
Return Process
- 1.Initiate Your Request
Log into your PSE account and visit the 'Order History' section to select the items you wish to return and generate your unique Return Authorization number.
- 2.Package Your Gear
Carefully place the unused items back into their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Print and Attach Label
Download your prepaid shipping label from the confirmation email, print it out, and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.