Frequently Asked Questions
Everything you need to know about your sports gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like gym racks or treadmills, delivery may take 7-10 business days depending on your location.
What is PSE's return policy for apparel?
We offer a 30-day return policy for all unworn apparel with original tags attached. Please note that for hygiene reasons, compression gear and swimwear must have the protective seal intact.
Do you offer warranties on professional-grade gear?
Yes, all PSE professional-grade equipment comes with a 1-year manufacturer warranty covering defects in materials and workmanship under normal athletic use.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our live tracking portal to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay.
How do I know which size to choose for protective gear?
Each product page includes a detailed 'Size Guide' with specific measurements. We recommend measuring your dimensions with a flexible tape measure to ensure a secure and safe fit.